IT Support Built Around Your Business Needs

Our IT experts are your new super power. We boost productivity with lightning-fast, high-quality support for your employees.

100+ BUSINESSES TRUST DEEPLOI

Always Here, Always Caring

< 30 min response time

The speed of our support allows almost instant relieve to IT issues.

No extra fees per ticket

We are on the same team, aiming for a smooth IT experience without issues.

Skilled, human IT experts

Our team is skilled in all crucial IT areas. It’s like having an IT team, just more advanced.

Serving your needs

Every customer is different. Our system integrates with your tools and requirements.

Modern companies love deeploi

“The ability to become productive quickly and receive outstanding support whenever needed has been a game-changer for us.”
“The support was very helpful and successfully resolved my difficult problem. I was happy with the interaction and am glad a great solution was found.”
“deeploi's IT support team is simply priceless.”
“Scheduling the appointment was easy, and my issue was resolved in the first call. I especially appreciated the follow-up a few days later to see if the problem had come up again.”
“The level of attention and support they offer is truly impressive, making it clear that deeploi prioritizes their customers and their needs”
“The ability to become productive quickly and receive outstanding support whenever needed has been a game-changer for us.”
“The support was very helpful and successfully resolved my difficult problem. I was happy with the interaction and am glad a great solution was found.”
“deeploi's IT support team is simply priceless.”
“Scheduling the appointment was easy, and my issue was resolved in the first call. I especially appreciated the follow-up a few days later to see if the problem had come up again.”
“The level of attention and support they offer is truly impressive, making it clear that deeploi prioritizes their customers and their needs”

Unlimited IT Support at No Extra Cost

deeploi's IT support is simply priceless.

Miriam Schild
Head of People & Culture

All-in-One IT platform

Everything you need in one place: hardware, software, SaaS,
workspace access and employee management.

Expertise You Can Count On

We prevent problems before they arise with best practice IT infrastructure. 

If issues do come up, our expert team is just a message away, ready to assist.

Experience IT Support

That Takes Care Of Tech For You.

Questions? We’re Here to Help.

How long does IT onboarding with deeploi take?

With deeploi, the entire IT onboarding process for your HR teams takes 3-5 minutes instead of the usual 2-3 hours.

As soon as you create a new employee in your HR system (e.g., Personio), deeploi’s automated process begins. Hardware can be pre-ordered on the platform or assigned from inventory, all required software packages are installed automatically, accounts are created, and security configurations are applied.

When the device arrives at the new team member’s location, it’s ready to use immediately – no manual setup or on-site IT support needed. This saves up to 95% of the time normally required for onboarding, allowing you to focus on your core tasks while new employees can work productively from day one.

What steps are required when onboarding a new employee?

With deeploi, you only need to complete two steps:

  1. Create your new employee in deeploi or your HRIS (e.g., Factorial or Personio)
  2. Approve the onboarding setup, which includes the required devices and app bundle

deeploi handles all other steps for you, including:

  1. Device tracking and delivery
  2. Setup of email and SaaS accounts
  3. Device setup and configuration
  4. Ongoing IT support

You significantly accelerate complex onboarding processes, eliminating the need for checklists or time-consuming coordination within your HR department.

What IT security risks exist during onboarding and offboarding?

Manual IT onboarding and offboarding come with considerable security risks:

  • Forgotten account deactivations
  • Missing security updates
  • Weak password policies
  • Unreturned devices containing company data

deeploi eliminates these risks through established security processes. Our experts ensure automatic patches and updates, enforce password policies, and allow remote device locking when necessary.

During offboarding, all access is automatically disabled. When new employees start, the devices are correctly set up again.

Does IT onboarding work for remote employees?

Yes, deeploi is optimized for remote onboarding. Hardware is shipped directly to the employee’s home, already fully configured and ready to use.

With zero-touch provisioning, remote employees only need to turn on the device and log into deeploi. They can then immediately access all required tools and systems.

Especially valuable: deeploi’s unlimited IT support responds in an average of 12 minutes, solving technical issues remotely.

Can the onboarding software integrate with HR systems like Personio?

Yes, deeploi offers seamless integration with leading HR systems such as Personio, BambooHR and others.

Once a new employee is created in your HR system, the IT onboarding process in deeploi starts automatically. This automation eliminates duplicate data entry, reduces errors, and saves 2-3 hours of work for each onboarding.