90% less IT effort and complete peace of mind for Ventuseo

Overview

• Manual onboarding and MDM setup took several working days hours per device and caused operational delays.

• Although technically skilled, the founder found herself spending hours troubleshooting and managing every detail of the IT setup alone.

• With deeploi, Ventuseo outsourced MDM, automated onboarding, delegated IT support, and gained full transparency and security oversight.

IT challenge

As co-founder of Ventuseo, Kira Ebner initially took ownership of IT setup, confident in her computer science background and experience with technical tools. But even with that foundation, configuring mobile device management (MDM), securing devices, and preparing laptops for new hires turned out to be far more complex than expected.

“I spent a lot of time, including weekends, trying to configure it. It just didn’t work the way I wanted,” she recalls.

Kira’s goal was to offer new joiners a smooth and secure first day, with everything pre-installed and ready to go. But many complex and time-comsuming processes had to happen in the right order and at the right time.

“I never thought that onboarding would be so complicated,” she shares. “There are so many dependencies... But you want to make the best impression from day one.”

Without dedicated IT support, Kira also became the help desk: resolving access issues, explaining tool usage, and responding to employee questions, often at the cost of project work. “Half my day was just gone helping someone,” she says.

Device procurement was also time-consuming. She had to purchase each laptop manually, check invoices, wait for delivery, set everything up, repackage it, and ship it to employees. “I was never really finished. And I was never happy with how much time it took.”

Solution

After a first conversation with deeploi, the value was immediately clear.

“It sounded too good,” Kira says. “All the things that frustrated me are gone. And still transparent.”

Together with deeploi, Ventuseo transitioned to a modern, managed IT setup that includes:

Convenient device leasing. deeploi helped Ventuseo transition to leasing devices from buying them, reducing upfront costs and eliminating the need for Kira to receive, prepare, and ship hardware manually. “I don’t even touch the devices anymore,” she says. “It’s just three clicks and the laptop is ordered.”

Mobile Device Management (MDM) handled by experts. Device security is no longer Kira’s responsibility. Devices are tracked, encrypted, and policy-enforced out of the box, giving the team confidence that everything is secure and compliant.

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Automated on- and offboarding workflows. Once a new employee is added to Personio, deeploi automatically kicks off the onboarding process: selecting a device, provisioning the right software, creating accounts and sending clear instructions to the new hire. Devices arrive pre-configured, secured via MDM, and ready to use on day one, with no manual steps required. Offboarding is just as seamless, with built-in reminders and guided checklists to revoke access and decommission devices properly.

Fast and responsive support. The team can reach out to the service desk when they need it, getting a reply within 15 minutes. “Whenever someone asks me for help, I can just say, ‘Ask the service desk.’ That gives me hours back.”

Outcome

Since partnering with deeploi, Ventuseo has:

• Simplified device procurement from a multi-step, hours-long admin task to a 3-click process.

• Delegated IT support to deeploi, saving ~5 hours of Kira’s time each week.

• Seamlessly fully onboarded 5 employees – handled by deeploi from device shipping to setup.

• Reduced onboarding time per hire by over 90%.

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With centralized visibility, proactive support, secure devices and peace of mind, IT is no longer a worry: it’s a streamlined, automated and scalable process.

About Ventuseo

Ventuseo is a management consultancy focused on IT management and strategy. Founded in 2023, the firm combines technical expertise with operational excellence to support clients across industries.