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Key takeaways
- Many SMEs still manage hardware procurement manually, which leads to delays, inconsistent setup, and security risks.
- The deeploi x COMSPOT partnership creates one connected workflow from ordering to configuration.
- Companies can choose devices, receive them pre-configured, and track everything automatically in one platform.
- This reduces onboarding time, eliminates spreadsheet-based tracking, and improves reliability for growing teams.
Why do SMEs struggle with hardware procurement and device setup?
SMEs depend on devices to run their business, but procurement is often one of the least efficient parts of their IT. Most teams still combine multiple suppliers, manual communication and ad-hoc processes, leading to workflow gaps that slow down employees and create unnecessary risk.
Common problems include:
- Deliveries arriving late or incomplete
- No or innacurate tracking available
- Devices being configured inconsistently or without security policies
- Internal teams spending hours preparing laptops manually
- Inventory being tracked in spreadsheets that get outdated quickly
- Tools, policies and accounts not aligned with onboarding timelines
- Unclear responsibilities between suppliers, operations teams and external IT partners
These issues grow as soon as a company expands, hires faster, or starts operating remotely. What used to be “manageable” at 10-15 employees becomes difficult to control at 40, 100 or 300.
The result is a slow, fragmented process that makes onboarding unpredictable and keeps IT teams unproductive.
What changes with deeploi and COMSPOT?
deeploi and COMSPOT joined forces to bring procurement, configuration and delivery into one connected experience. Instead of treating hardware and IT setup as separate steps, both now run together in a single workflow.
This means SMEs can use one single deeploi platform to:
- Choose and order devices
- Apply the right apps, accounts and policies automatically
- Receive laptops already configured
- See every device instantly in the inventory
- Track logistics, assignment status, and lifecycle information
- Ensure compliance and security from day one
This removes the manual work in-between and replaces it with an automated, reliable process.
How does traditional procurement create IT bottlenecks?
Many SMEs follow a similar pattern when purchasing laptops or upgrading equipment.
Step 1: Ordering through different suppliers
Often one supplier handles MacBooks, another handles accessories, and a third handles Windows devices. Deliveries rarely arrive together and rarely match onboarding schedules.
Step 2: Manual device setup
A laptop needs to be configured with the right accounts, apps and security settings. Without automation, this takes 1-3 hours per device and varies depending on who prepares it.
Step 3: Tracking devices in spreadsheets
Assignments, serial numbers, return dates and compliance status are maintained manually. As soon as a device changes hands or an employee leaves, the spreadsheet becomes outdated.
These manual steps increase operational load, create higher security risk, and slow down growth – especially when onboarding happens frequently.
How does the deeploi x COMSPOT workflow improve the experience?
Devices are selected, ordered and configured in one place
Teams can choose hardware and select software profiles directly inside the deeploi platform. Everything is connected to the onboarding process, ensuring new hires get the right setup automatically.
Hardware arrives on time and ready to use
COMSPOT handles fast shipping with transparent tracking, while deeploi applies all configuration steps in advance. New employees simply unbox the device and sign in.
Inventory updates immediately
Every laptop, monitor or peripheral appears in the platform as soon as it ships. Assignment status, compliance, warranty details and security information are all visible without manual updates.
Setup time drops from hours to minutes
Automated configuration and built-in MDM remove the need for manual installation. Security standards, apps and access are already in place.
Procurement and device management finally work together
This removes the back-and-forth between operations, finance, and IT. Everything is aligned with onboarding flows, access policies and security requirements.
What benefits does this bring to SMEs?
Faster and more reliable onboarding. New employees start fully equipped on their first day, without delays or manual fixes.
Lower operational workload. Teams no longer need to chase suppliers, manage return logistics or prepare devices manually.
Simpler budgeting and flexible procurement. Companies can purchase or rent hardware depending on budget, growth stage or project needs.
Stronger security from day one. Devices are enrolled in MDM automatically, with encryption, password policies and updates enforced in the background.
Clear inventory and lifecycle information. SMEs gain visibility into every device, who owns it, and when it needs replacing – without spreadsheets.
What does this partnership enable long term?
The deeploi x COMSPOT collaboration creates a foundation that scales with the company. As SMEs grow, expand internationally or increase hiring, their procurement and device setup processes stay consistent and secure.
It also supports additional use cases:
- Hybrid and remote onboarding
- Multi-location hardware rollouts
- Automated offboarding workflows
- Return logistics and device recycling
- Hardware refresh cycles based on inventory data
- Standardized setups across macOS and Windows
SMEs gain a modern, cloud-first IT experience without needing internal expertise.
Start building smarter IT with deeploi and COMSPOT
Companies can take control of procurement, device setup and inventory by bringing everything into one connected system. The result is a faster, clearer and more secure way to manage IT without the complexity or cost of old processes.
If you want to see how this works for your team, you can explore a live demo with our experts.
